You can return any Reday24 product within 14 calendar days of order delivery.
You can choose if we want your money back or you prefer to exchange the product for another of equal value.
The product must be in perfect condition, in its original packaging, without being opened or used.
If you receive a damaged order or we did send a wrong product, we will take care of picking it up and sending you the correct product, or we will refund the money of the purchase.
If you want to make a return, you just have to contact us on the phone (+34) 91 300 58 61 or write to firstname.lastname@example.org and coordinate the return order, we will not accept shipments that have not been processed previously by us.
The shipping address must be:
Vicente Aleixandre Street 3
28232, Las Rozas de Madrid, Madrid
The cost of the shipment will be paid by the buyer, except if the product has been received in bad conditions or a wrong product was sent by error out from Reday24.
The return will be handled within 10 business days from the date of delivery to our warehouse. All items returned will be refunded through the payment instrument used for the purchase (credit card, paypal, …) or by bank transfer, net of any fees, in the shortest possible time and in any case within 14 days from the date the package was returned to our warehouse.
In case of doubts or questions, do not hesitate to contact us through the contact form.